Why Most Insurance Agents Struggle with Marketing—And How to Fix It

Kenneth McCreery • July 7, 2025

Here’s the truth: most insurance agents don’t need more leads… they need better systems.

At Valor Financial Specialists, we work with agents every day who are incredible at serving clients—but feel completely stuck when it comes to marketing. Sound familiar?


You’re not alone.


Here’s the truth: most insurance agents don’t need more leads… they need better systems.


You can have a thousand leads, but if you don’t have a clear strategy to activate them—follow-up, educate, and build trust—you’ll stay in the same cycle: chasing, not closing.


1. Chasing Leads Instead of Attracting Them

Many agents think marketing is about casting a wide net—buying leads, sending cold messages, or relying solely on referrals. But in reality, that approach often leads to frustration and burnout. Why? Because you’re constantly chasing people who may not even be interested.


What to do instead:
Start thinking like an educator, not just a seller. People don’t want to be sold—they want to be informed. When you position yourself as a trusted resource, prospects begin to come to you.

  • Post valuable tips online about protecting income, planning for retirement, or understanding Medicare.
  • Share short stories about client outcomes (anonymized for privacy).
  • Offer free resources like checklists, guides, or quick videos.

The key? Speak directly to the problems your clients are actually facing—not just the products you offer.


2. Lack of a Follow-Up System

You meet someone. You have a great conversation. You send them a quote. Then… nothing. A week passes. Maybe two. You don’t want to seem pushy, so you let it go. Sound familiar?


This is one of the biggest holes in an agent’s marketing funnel—poor or nonexistent follow-up.


How to fix it:

  • Use a CRM or even a simple spreadsheet to track every conversation.
  • Create a structured follow-up sequence: 3 days after first contact, 1 week later, 2 weeks after that.
  • Use follow-up as a way to educate, not pressure. Share helpful info, stories, or questions—not just “checking in” messages.


Pro tip: People often need 5–8 points of contact before making a decision. If you give up after one or two, you’re leaving opportunity on the table.


3. Generic Messaging That Doesn’t Connect

“I help people with insurance.”
That’s vague. That’s forgettable. That’s what most agents say.

In today’s crowded market, your message has to stand out and connect emotionally.


How to fix it:

  • Get specific about who you help and why.
    → “I help young families protect their future while building generational wealth.”
    → “I work with retirees who want to make sure their money lasts—and goes where they want it to.”
    → “I specialize in helping independent women create long-term financial confidence.”
  • Speak their language. Avoid jargon. Focus on outcomes like peace of mind, legacy, freedom, or security.


Marketing is about connection. Clarity builds trust.



4. Inconsistent Outreach

Marketing works best when it’s consistent—not just when business is slow.

But many agents fall into the trap of marketing only when they need clients. Then once they get busy, they stop marketing. Then the pipeline dries up. Then the cycle starts again.


How to fix it:

  • Block off just 1–2 hours a week to focus on marketing. Treat it like a client appointment.
  • Choose 1–2 platforms (email, LinkedIn, Facebook) and show up consistently.
  • Automate what you can: email newsletters, appointment reminders, or social posts.


You don’t need to do everything. You just need to do something—every week.


5. Trying to Do It All Alone

One of the biggest myths in this industry is that you’re supposed to “hustle harder” and figure everything out yourself. But the most successful advisors don’t go it alone—they plug into systems, mentorship, and support.


What to do instead:

  • Surround yourself with a community of like-minded professionals.
  • Learn from others who have been where you want to go.
  • Don’t be afraid to outsource parts of your marketing that you’re not great at (e.g., tech setup, design, CRM management).

It’s not weakness—it’s strategy.


Final Thoughts

You don’t need to become a marketing guru overnight.
You just need to understand the basics, stay consistent, and be intentional about how you show up.


✅ Start with clear messaging.
✅ Follow up with purpose.
✅ Share value consistently.
✅ Focus on relationships over transactions.


Marketing isn’t magic—it’s a process. And when done right, it can transform your business, your income, and your impact.

Want help building a better system?


Stay tuned for our upcoming advisor trainings, where we cover everything from sales conversations to lead generation and beyond.

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